Friendly staff but needs updates

Woke up to cheerful staff eager to help, and the location was perfect for my work trip. The free breakfast was a nice touch after long mornings.

Unfortunately, the lack of proper cleanliness was concerning. My room had a lingering odor, and the furniture felt worn and outdated. It needs serious maintenance.

walkable access to parks and restaurants for memorable explorations

I enjoyed my stay, especially the easy walk to the Hermitage Museum and Gardens just a bit over 2 km away, along with nearby dining options like Jersey Mike's Subs, just a few steps away, making it super convenient for quick meals during my city strolls.

Had a whirlwind of fun with my three grandkids during our stay! The nearby Waterside Festival Marketplace was a blast, offering plenty of unique attractions and shops to explore. The room was spacious and clean, making it a comfortable base for our adventures.

In my wife’s opinion, a more varied breakfast would really help families with kids. Cereal alone doesn't cut it for energetic little ones.

Friendly staff but cleanliness issues

The staff here were incredibly helpful and welcoming, which made a positive impression on my stay. However, the cleanliness of the room left much to be desired, with dirty floors and an overall feeling of neglect in maintenance. I believe management needs to prioritize these issues to enhance guest experiences.

Family with children could find it decent

The location was nice, places to walk for food. Lucan was the best! Friendly and helpful.

It wasn’t exactly cheap, but acceptable.

It was just a commendable fit for a short interlude in Norfolk with great value-to-price ratio. The hot water in the shower took a frustratingly long time to come on, but when it did, it was adequate. Just be prepared for the possibility of extra hidden fees at check-in.

The bed was super comfy and the hot tub was a nice way to relax after a long day. I enjoyed hanging out in the lounge area with friends and catching up on shows. Just a heads-up, the breakfast selection could use some improvement. 😊

good stay but needs some improvements

The staff member Lucan stood out for being exceptionally friendly and helpful. The location provided easy access to various dining options within walking distance.

The cleanliness of the room could have been better.

i had a short stay at this place and it really exceeded my expectations compared to a previous stay in norfolk. the staff was friendly and attentive, making my quick visit pleasurable. the location was super convenient, right near the naval base, which made everything easy.

the wi-fi connection was spotty.

The location was perfect for easy access to the naval base! 🪖 However, the bathroom could use a serious cleaning and update.

A Surprisingly Enjoyable Stay!

Our two-night stay was surprisingly pleasant! The bed was cozy, perfect for relaxation after a long day. We appreciated the breakfast options right next to the lobby, especially the fresh pastries. Future guests should try to get a room away from the elevator for more peace.